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"The Packaging Café has been the perfect solution for
my company. We deal with a variety of products imported from all
over the world. Most of the time, this requires thermoform packaging
and corrugated floor and pallet displays. And almost always, we
require unpacking and re-packing. Our items are small and very valuable,
so The Café's secure package solutions are essential.
"My company could not be as successful if we did not have The
Café as our most valued resource. We have dealt with multiple
suppliers in the past and have experienced all of the heartaches
of having clamshells not fit properly or blister packs not perform
well. They do all of their own manufacturing. I trust that if they
need to add a divider or tray to make the project work or get the
order out in time, they will do what it takes. Since we began doing
business with The Packaging Café, we have been able to take
on more projects and expand our business."
Dusty Miller
SII Marketing
"My company was importing plastic clamshells from Taiwan which
were to be shipped to The Packaging Café on a Monday morning.
The Packaging Café was supplying us a graphic card to place
into our clamshell, sealing the clamshell, and placing two of our
products into a box that they manufactured. We had several challenges
that needed to be addressed.
First, we did not have the exact specifications of the clamshell
being produced in Taiwan, therefore, a sealing tool could not be
made until the product arrived. (We began communications with The
Packaging Café on Friday, and were to receive the product
and clamshells on that Monday for a Thursday emergency delivery
to Target Stores across the country.) Because we didn't know the
size of the clamshell a box could not be designed either. To make
a very long and stressful story shorter, the clamshells were held
up in Customs in Alaska and did not make it to The Packaging Café
on Monday. I was informed of this, not by the people in Taiwan,
not by my employees, and not by the freight carrier. The employees
at The Packaging Café were tracing my shipment to ensure
they could pull this off for us. They understood my company's relationship
with a major customer was in jeopardy.
"The clamshells arrived on Wednesday. A sealing tool was made
by their Engineering Department on site (which had to be special
made due to the fact that the clamshells were designed improperly
by the company in Taiwan and production was going to be slowed down
tremendously). The Packaging Café manufactured a shipping
box within 12 hours and began packing out our orders. They arranged
emergency freight with several carriers and had every employee feasible
(including the sales personnel) packing on the production line.
We made our delivery in time and the last box left UPS overnight
at 5:00 that afternoon. Due to their persistence, hard work, commitment
to us, we kept our commitment to one of our largest customers.
"We send our product in, they design the packaging to meet
our needs and we can walk away assured that it will be done professionally,
on time, and in the most productive manner for our company."
Steve Cramer
MVP America
"We spend a great deal of time developing relationships with
businesses that are flexible, willing to make last minute decisions,
jump on new opportunities, and truly believe that together we can
do anything! That's how I look at Heinz and The Packaging Café."
Karen Minsky
Sr. Manager
Heinz
"Upon our products arrival, you've already developed great
ideas for our attention grabbing displays. Then you package (and
repackage) our products, put them on pallets and warehouse them.
And if that's not enough, you ship on time. Thanks to all at The
Packaging Café."
Jill Weiss
Marketing
Jan Bell
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